Privacy Policy
Effective date: 11 October 2026
Codithic ("Codithic", "we", "us", or "our") respects the privacy of individuals who visit our website or contact us through our enquiry forms. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information in connection with our website and business enquiries.
1. Introduction
This policy applies to information processed through the Codithic website and its enquiry channels. Any separate product, application, or customer agreement may be subject to additional privacy terms where applicable.
The website is operated by CODITHIC TECHNOLOGIES PRIVATE LIMITED, doing business as Codithic.
2. Information We Collect
We collect personal information that you choose to provide, and limited technical information that may be generated when you use the website or submit an enquiry.
Information you provide
When you use our enquiry forms (including the Contact page and the Let's Talk popup), we collect the fields you submit. At the time of this policy, those fields are:
- First name and last name
- Work email address
- Company name
- The product, service, or topic you select as your interest
- Your message describing the requirement or enquiry
We do not currently collect telephone numbers, job titles, postal addresses, passwords, payment details, photographs, or precise location through these forms.
Technical and security-related information
To operate the website and protect the enquiry channel from abuse, our systems may process limited technical information such as IP address, request timestamps, and standard request metadata. For example, the enquiry API may use IP address for short-term rate limiting. Enquiry records stored for follow-up contain the form fields listed above and a creation timestamp; they do not store a separate copy of your IP address as part of the enquiry record.
Hosting providers and infrastructure used to deliver the website or API may generate ordinary access or security logs. Those logs are controlled by the applicable service configuration and are used for operation, security, and troubleshooting—not for advertising.
Information we do not collect through this website
Based on the current marketing website implementation, we do not collect passwords, financial account details, government identity numbers, biometric data, health information, or other sensitive personal data categories through the public website forms.
3. How We Use Information
We use enquiry and related technical information for the following purposes:
- Responding to enquiries and requests for information
- Discussing relevant Codithic products, services, solutions, or technology requirements
- Arranging follow-up conversations or demonstrations when requested
- Maintaining website and API security, preventing spam or abuse, and troubleshooting technical issues
- Operating, maintaining, and improving the website and enquiry workflow
- Meeting applicable legal obligations and protecting legitimate business interests where permitted by law
We do not use enquiry information for targeted advertising, behavioural profiling for ads, or unrelated promotional campaigns through this website. If those practices are introduced later, this policy will be updated before they begin.
4. Legal Basis and Consent
The lawful basis for processing depends on the purpose, the context, and the laws that apply to Codithic and to you. In many cases, processing enquiry information is necessary to respond to a request you initiate, or to pursue legitimate interests in operating a business contact channel, subject to applicable law.
Where consent is required by applicable law for a particular processing activity, Codithic will seek that consent in the manner the law requires. Submitting an enquiry form is an acknowledgement that Codithic may use the information you provide to respond to that enquiry and related follow-up. It is not blanket consent for every possible future use of personal information.
Codithic operates in India. India's Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 are being brought into force in phases. Certain institutional provisions have commenced, while key compliance obligations for data fiduciaries (including many notice, consent, rights, security, retention, and breach-related duties) are scheduled to commence on later notified dates. Until those obligations apply in full, other Indian laws—such as the Information Technology Act, 2000 and rules framed under it, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 where relevant—may continue to apply. This Privacy Policy describes our current practices and is not a claim that Codithic is fully compliant with every future DPDP obligation merely because this page exists. Legal counsel should confirm Codithic's specific compliance programme as the phased framework takes effect.
6. Data Retention
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining relevant business records, meeting legal obligations, and resolving disputes.
The appropriate retention period depends on the nature of the information, the purpose of processing, and applicable legal or operational requirements. Codithic has not published a single fixed retention period for all enquiry data. If a formal retention schedule is approved, this policy will be updated accordingly.
7. Data Security
Codithic uses reasonable and appropriate technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. Examples of measures used in the enquiry channel include validation of submitted fields, request size limits, and rate limiting to reduce abuse.
No method of internet transmission or electronic storage can be guaranteed to be completely secure. We cannot promise absolute security of information transmitted to or stored by us.
9. Third-Party Websites and Services
Our website may contain links to external websites or services that we do not control. Those destinations have their own privacy practices. Codithic is not responsible for the privacy practices of external websites or services it does not operate.
If embedded third-party content or tools are added to the website in the future, this policy will be updated to describe them where relevant.
10. Your Privacy Rights
Depending on applicable law, you may have rights to request access to, correction of, deletion of, or other action concerning personal information we hold about you, subject to legal exceptions and verification requirements.
Where processing is based on consent, you may be able to withdraw that consent for future processing to the extent required by applicable law. Withdrawal does not affect processing that was lawfully carried out before withdrawal, and may not require deletion where retention remains necessary for legal or legitimate business reasons.
To make a privacy-related request, use the contact details in the Contact Us section below. We will respond in accordance with applicable law. We do not guarantee absolute deletion in every case where retention is required or permitted.
11. International Data Transfers
Codithic is based in India. Depending on how the website, API, email, or hosting services are configured, personal information may be processed on infrastructure located in India or in other countries.
Where personal information is transferred across borders, Codithic will handle such transfers in accordance with applicable legal requirements. This policy does not claim a specific data-residency commitment unless Codithic has separately confirmed one in writing.
12. Children's Privacy
The Codithic website is directed to business customers and professional visitors. It is not intended for children, and we do not knowingly solicit personal information from children through this website.
If you believe a child has provided personal information to us through the website, please contact us using the details below so we can take appropriate steps.
13. Changes to This Policy
Codithic may update this Privacy Policy when its practices, services, or legal obligations change. The updated policy will be published on this page with a revised effective date.
Where applicable law requires additional notice or consent for a material change, Codithic will take those steps. Do not assume that every change takes effect automatically without notice where the law requires otherwise.
14. Contact Us
If you have questions, requests, or concerns about this Privacy Policy or about personal information processed through the Codithic website, please contact us through the enquiry form on our Contact page. That is the currently published channel for business contact until a dedicated privacy email address is established.
CODITHIC TECHNOLOGIES PRIVATE LIMITED
Trading as Codithic
Nexus Business Centre, 5th Floor, 100 Ft Road, Ayyappa Society, Madhapur
Hyderabad, Telangana – 500081
Please include enough detail for us to understand and respond to your request. We may need to verify your identity before acting on certain privacy requests.