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Codithic SFA

Mobile-first field sales execution that works with Codithic DMS.

Codithic SFA is the field sales application for Van Sales, Presales, Delivery, and Collector work. It works with Codithic DMS, the distributor management and backend operations platform, as part of one connected solution.

Codithic SFA on a smartphone beside Codithic DMS backend operations.

Product

What is Codithic SFA?

Codithic SFA is the mobile-first field sales execution application in Codithic's connected distribution solution. It is listed as its own product entry so you can explore field capabilities in detail. Operationally, SFA works with Codithic DMS and is not a standalone system that replaces backend distributor management.

  • Built for field teams who visit customers, take orders, deliver, and collect
  • Supports Van Sales, Presales, Delivery, and Collector workflows
  • Works with Codithic DMS for planning, operational records, settlement, and administration
  • Includes AI Order Capture and Intelligent Sales Assistant as current product AI direction

Field workflows

What Codithic SFA supports

These are SFA field-execution capabilities. Backend planning, central records, cashier settlement, and administration remain in Codithic DMS.

  • Van Sales

    Customer visits, order creation, on-van delivery when stock is available, payment collection, and closeout activities.

  • Presales

    Assigned customer visits and field order capture that connect into DMS order management for planning and delivery.

  • Delivery

    Assigned delivery execution, configurable confirmation, status, and return collection after DMS planning and assignment.

  • Collections

    Field payment collection against outstanding amounts, with cashier settlement handled in Codithic DMS.

Van Sales

Execute sales where the work happens

Van Sales supports mobile field selling: assigned customers, visits, orders, stock context, delivery when stock is available, payment collection, and operational closeout. Relevant operational context and records are managed in Codithic DMS.

Assigned Customer → Visit Customer → Create Order → Check Current Stock → Deliver if Stock Available → Collect Payment → Reconciliation → Unload

  1. Assigned Customer
  2. Visit Customer
  3. Create Order
  4. Check Current Stock
  5. Deliver if Stock Available
  6. Collect Payment
  7. Reconciliation
  8. Unload
  • A Van Sales user can create a Presales Order when required.

  • Delivery depends on stock availability and the supported operational workflow.

  • Not every order is necessarily delivered immediately.

Presales

Capture orders in the field

Presales supports customer visits and order capture in the field. The resulting order activity connects into Codithic DMS order management for planning and delivery.

Assigned Customer → Visit Customer → Take Order → Presales Order → DMS Order Management → Planning / Delivery

  1. Assigned Customer
  2. Visit Customer
  3. Take Order
  4. Presales Order
  5. DMS Order Management
  6. Planning / Delivery

SFA captures the field order. Codithic DMS manages the resulting order through planning and delivery.

Order capture and delivery execution are distinct responsibilities. A Presales order follows the planning and delivery path supported for that operation.

Delivery

Execute assigned deliveries

Delivery in SFA focuses on assigned delivery execution, confirmation, status, and return collection. Delivery planning and assignment are managed in Codithic DMS.

Existing / Predefined Order → Delivery Planning → Delivery Assignment → Load Request → Delivery → Confirmation → Status → Return Collection → Reconciliation → Unload

  1. Existing / Predefined Order
  2. Delivery Planning
  3. Delivery Assignment
  4. Load Request
  5. Delivery
  6. Confirmation
  7. Status
  8. Return Collection
  9. Reconciliation
  10. Unload

Codithic DMS plans and assigns delivery work. Codithic SFA executes the assigned delivery in the field.

Delivery confirmation can be configured as:

  • Delivery-based confirmation

    Confirm delivery based on the configured delivery process for your operation.

  • Code verification

    Use code verification for delivery confirmation. The code may be sent via email or SMS, based on the supported configuration.

Where code verification is configured, it may use email or SMS. Messaging uses customer-provided SMTP or SMS APIs, or a Codithic-arranged messaging setup when agreed. A deployment uses the confirmation approach supported for that operation.

Collections

Collect payments in the field

Field teams collect payment against outstanding amounts through Codithic SFA. Collection information is recorded in Codithic DMS. Cashier settlement happens in DMS.

Field Collection → DMS → Cashier Settlement → Reconciliation

  1. Field Collection
  2. DMS
  3. Cashier Settlement
  4. Reconciliation

SFA supports field collection. Cashier settlement and related operational closeout remain in Codithic DMS.

Collection is an operational process. Codithic SFA is not a payment gateway or banking system.

Intelligent sales

Practical AI in field execution

Current product AI direction supports field work within the connected DMS and SFA solution. Recommendation and forecasting remain future directions and are not current capabilities.

  • AI Order Capture

    Support order capture during field activity where the capability is implemented.

  • Intelligent Sales Assistant

    Assist field users during supported sales workflows where the capability is implemented.

How DMS and SFA relate

SFA works with Codithic DMS

Codithic DMS and Codithic SFA are related components of one connected solution. DMS provides distributor management and backend operations. SFA provides mobile-first field execution within that operational model.

Codithic SFA

Mobile-first field execution

  • Van Sales
  • Presales
  • Delivery
  • Collector

Codithic DMS

Distributor management and backend operations

  • Master data and planning
  • Orders, inventory, and delivery management
  • Collection settlement and reconciliation
  • Reports and administration

SFA is not a standalone system that operates independently of DMS. Field execution depends on the operational context managed in DMS. Supported connections follow the workflows documented for each role.

Deployment

Deploy on your infrastructure

Codithic SFA is deployed with the Codithic solution on-premises or on a cloud virtual machine.

  • On-Premises

    Run within your own infrastructure.

  • Cloud VM

    Deploy on a cloud virtual machine.

Discuss Codithic SFA

Request a demo of Codithic SFA

See how Codithic SFA supports field sales execution as part of the connected solution with Codithic DMS.