Generative AI
Use generative AI capabilities where they provide useful business value.
AI & Generative AI
Codithic helps organizations explore, design, integrate, and build AI-powered capabilities around real business needs. AI should solve a business problem, fit into existing applications, and support workflows rather than exist as a disconnected experiment.
What we engineer
AI capabilities should fit into applications, workflows, and operational processes rather than operate as isolated technology experiments.
Use generative AI capabilities where they provide useful business value.
Build applications that use AI capabilities as part of the user experience or business workflow.
Connect AI capabilities with existing applications and processes where appropriate.
Use AI to support people and business processes with practical assistance.
Apply machine learning where the problem and available data make it appropriate.
Explore relevant emerging AI capabilities as technology and business requirements evolve.
How we approach AI
Codithic uses a practical engineering approach to move from a business problem to an AI capability that can sit inside an application or workflow.
Conceptual AI engineering approach: understand, assess, design, build, integrate, validate, then evolve. Not every engagement follows these seven steps.
Understand the business problem, users, workflow, and desired outcome.
Assess whether AI is appropriate and where it can add value.
Design the AI capability around the application and workflow.
Implement the required AI-powered capability.
Connect it with the surrounding application or business process.
Review behavior, usability, and suitability for the intended use.
Improve the capability as requirements and technology evolve.
This is Codithic's practical engineering approach. It is not a required methodology for every AI engagement.
AI inside the application
Codithic can engineer AI capabilities into existing or new applications so they support the surrounding workflow rather than sit apart from it.
Conceptual view of AI inside an application: an existing or new business application, an AI capability such as generative AI, AI-assisted processing, or machine learning where appropriate, and a business workflow covering user interaction, operational process, and business decision support.
Existing or new business application.
Practical AI capabilities used where they fit the problem.
The work people and processes still need to complete.
Current product AI direction
Codithic's current product AI direction focuses on practical capabilities inside the DMS + SFA ecosystem. These capabilities are intended to support people and existing operational workflows.
Support order capture from relevant business input.
Convert useful information into a structured order workflow.
Connect the capability to the existing order-management process.
Assist field sales activity with relevant information and workflow support.
Support users while they perform their field activities.
Keep the assistant connected to the operational context.
Evolving AI capabilities
Current product AI direction is distinct from future or planned capabilities. Future items are not currently available.
Current
Future / Planned
AI + Applications
AI can be introduced into existing applications and business workflows without replacing the entire application.
Conceptual relationship: an existing application with its business data and workflows, an AI capability layer such as generative AI, automation, and assisted workflows, then an enhanced workflow with human involvement where appropriate. Not every application requires every capability, and integration is not automatic.
Business data and workflows.
Generative AI, automation, and assisted workflows.
The resulting workflow, with human involvement where appropriate.
A conceptual relationship. Not every application requires every capability, and AI is not integrated automatically.
Practical AI
AI implementations should consider how the capability will be used, who remains involved, and how it should behave inside the workflow over time.
Use AI where it can support a defined business need.
Keep people in the workflow where judgment and review are required.
Place AI inside the application and process it is meant to support.
Review behavior, usability, and suitability for the intended use.
Be clear about what the capability should and should not do.
Improve the capability as requirements and technology change.
Connected capabilities
Depending on the requirement, AI engineering can be combined with software engineering, integration, cloud and DevOps, or technology consulting.
AI capabilities can be built into web, mobile, backend, and business applications.
AI can be introduced into existing application landscapes where appropriate.
AI-enabled applications can be deployed and operated within the required environment.
Assess AI opportunities, technology choices, and implementation direction.
Business context
Codithic approaches AI from the business requirement, the workflow, the users, and the applications already in place. For distribution and FMCG, that stays with the current product direction: AI Order Capture and Intelligent Sales Assistant where implemented. Recommendation and forecasting remain future or planned.
Business value
Start with the business need.
Fit AI into the surrounding process.
Build capabilities that can be implemented and evolved.
Improve AI capabilities as business and technology requirements change.
Ready to explore AI?
Tell us what you are trying to improve, automate, understand, or build.