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Codithic DMS

Order Management

Manage orders from creation to delivery.

Codithic DMS helps you view, create, update and deliver orders through a central operational workflow connected to field operations, inventory, delivery, invoices and payments.

Order management workspace showing order creation, status, customer and product context, a mobile order list, and dispatch and delivery.

Key capabilities

Everything You Need for Order Management

Handle orders through a structured DMS workflow with connected visibility across the operation.

How it works

Create → Manage → Deliver

A simple order-management process to keep distribution operations connected from creation through fulfillment.

Create → Manage → Deliver. Order Management is a Codithic DMS capability. Field order capture and delivery execution can happen through Codithic SFA. Not every order follows the same path.

  1. 01

    Create

    Create new orders in the system.

  2. 02

    Manage

    View and update orders as required.

  3. 03

    Deliver

    Review and complete delivery-related processing.

Not every order follows the same execution path. A Van Sales order may be created and delivered when van stock is available. An existing or predefined order may be delivered later through delivery planning and execution. A Presales order is captured in the field and then participates in the DMS order layer.

Field and DMS

Capture orders where the work happens

Order Management is a core Codithic DMS capability. Codithic SFA is the mobile-first field execution layer that can create, capture, view, or act on orders.

  • Van Sales

    Visit an assigned customer, create an order, and check current van stock. Deliver when that stock is available, or deliver an existing order. Van Sales can also create a Presales order, view outstanding invoices, collect payment, and review order or payment history. Delivery is not always possible at the time of the visit.

  • Presales

    Visit an assigned customer, take an order, track the visit, and follow up. The captured Presales order then participates in the DMS order layer, including planning and delivery where that path applies.

  • Codithic DMS

    DMS is the central operational layer for viewing, managing, updating, and processing orders, and for connecting those orders with inventory, delivery, invoices, collection, and reconciliation. SFA does not replace this layer.

Connect orders to fulfillment

Order information can relate to inventory, delivery, collection, invoice and payment history, and operational reconciliation. These are connected operational views. They are not an automatic lifecycle, and Codithic DMS is not a payment gateway, banking integration, or accounting system.

Order → Inventory → Delivery Planning → Delivery → Confirmation

Van Sales: Order → Van Stock Available → Deliver

  • Inventory

    Inventory shows what is available for execution. A Van Sales user can check current van stock before delivering.

  • Delivery planning

    Delivery planning works with existing or predefined orders, then assignment, load request, execution, confirmation, and status.

  • Collection

    Outstanding payments can be reviewed in the field. Collection follows the approved SFA workflow, and cashier settlement is performed in DMS.

  • Invoices and history

    Invoice management is a Codithic DMS capability within the order and collection workflow. Users can review order history, payment history, and outstanding invoices in that operational context.

  • Reconciliation

    Reconciliation and unload support operational closeout after delivery and related field activity.

Business value

Efficient Orders. Smoother Distribution.

  • Better Control

    Manage orders in one central DMS layer instead of treating order handling as a standalone field tool.

  • Structured Handling

    Keep viewing, creating, updating and delivering orders in a connected operational workflow.

  • Clearer Visibility

    See order status and related inventory, delivery, invoice and payment information in one operational view.

  • Connected Execution

    Connect field order capture with DMS, and connect existing orders with delivery execution where fulfillment is required.

Ready to streamline your order management?

Get a Personalized Demo

See how Codithic DMS can help you manage your orders more effectively.